Replit is using only bots for customer support

Feature Requests
1

Replit is using only bots for customer support, so when the issue (even if super simple) needs a human and the humans are not working, Replit does not help.

I am waiting almost 4 hours for a response from Replit.

Officially the worst customer support I’ve ever encountered from a tech company. It is impossible to use Replit for code if support is not available.

Even your categories are all focused on what we can do for you, rather than on helping your users.

Make your customer support better. I love Replit, but am forced to look at alternatives now as you refuse to help.

2

Can anyone help me with an alternative to Replit? I need to urgently fix my app and can’t get any help from Replit.

I’m thinking I need to move the code to another provider.

Does anyone know how or who do do this with?

3

You haven’t tried to reach out to Meta customer support, I take it.

4

@realfunnyeric anything you can help with here?

5

Probably. What is the main issue? Happy to take a look.