I’ve been waiting now for nine days and counting. I’ve reached out three times due to a Replit bug that is not allowing me to roll back to a point; it’s just giving an error. I ended up rolling back quite a bit further and having to redo all my work because I was tired of waiting for ten days to hear back from support, even though I had an expedited ticket. I got everything fixed, but just wanted to see if I’m the only one that was struggling for that long, or if everyone’s been that backlogged, and if we know what the problem is or not. Certainly, for someone who spends over $3,000 a month vibe coding, it would be nice to get support that’s actually somewhat timely. I don’t know, maybe it’s asking too much….
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Yes. I was very frustrated with this early on. Took like 2 weeks during the new years time to get support to respond.
Yep. Sadly, since I couldn’t work for 2 weeks (going on 3+ weeks now - still no response) I used that time to “consider other options”. As much as I love(d) Replit. I think I’ll be happier going forward.
Cost was really getting to me, so was sloppy code; lack of tech support and being out of work for two weeks was the last straw.
I have no ill feelings for Replit and I wish them complete success, I really do.