I purchased a Replit gift card and tried to add it through the ‘Redeem your gift card’ button insode the email they send when you buy the gift card and after clicking the button Replit loads the Setting page but the gift card is not showing up anywhere. I have contacted support 4 times about this since last week and they respond “they are looking into it” but they never respond again even after conatcting them multiple times. I think the support is AI and it doesnt knwo what to do so it just ignores the issue. Can a human please conatct me and help find my gift card? Thank you.
I am not sure they really have a customer support people. its just ai. goodluck
Lies, I have pro 100. there is no support
@FranciscoCM @ZergGirl Here is my Replit Support Ticket #325917. Can you please find my gift card?
Hey @vp1675 sorry you are having issues here!
Appreciate you tagging this ticket and will flag this internally right away.
Please let me know if you do not have an update by tomorrow night.
Thanks,
Francisco
Support has contacted me and resolved the gift card issue. Thank you!
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Thanks for the update 