Replit Pro paying customer. My Repl “CONTROL TOWER” has been stuck on “Loading project…” for over 9 hours. Other Repls in my account load fine — this is specific to one workspace.
Things I’ve tried that did not resolve it:
- Hard refresh (Cmd+Shift+R)
- Logout and login
- Fresh browser sessions
- Different tabs
- Direct URL access vs dashboard navigation
Things that work normally:
- The published production site (deployment is unaffected)
- Other Repls in my account
- Supabase access
- The Publishing tab of the affected Repl loads fine — only the canvas is unreachable
Ticket history:
- Original ticket #371367 acknowledged by Replit Engineering (Mark) but no actual resolution
- 3 follow-up emails to that thread, no response
- Submitted a fresh ticket from inside my Pro account today, no response yet
- Posted on Tw@Replittter @Replit
What I have observed:
The “Page Unresponsive” dialog has named a specific large file in the workspace whenever it appears. That file appears to be what is locking up the IDE renderer.
Why this is urgent:
I have an enterprise customer expecting an enhanced version of the application to be accessible tomorrow. Without dev access I cannot complete the work that needs to ship.
If anyone — Replit staff or other Pro users who’ve hit this — can escalate or point me to a faster channel for paid-tier support, I’d be grateful. Open to DMs.
Thank you.