We had someone start an app in their personal, then create a workspace and invited/added me. They made me an owner, but I cannot update the billing since he started the workspace not me - even though I have the highest access. So I created a new workspace so I could control billing, but now it will not let him transfer his app back out of the workspace and/or into a new one. Please advise. I’ve written support twice with 0 response.
I highly recommend messaging @ReplitSupport on X. I think they are more responsive on X.
Support’s been slow lately. X (@ReplitSupport) is your best bet like Mike said. You can also try the in-app chat if you haven’t already. Workspace billing is tied to whoever created it, so transferring ownership fully usually requires support to intervene.
Thank you! That’s why I’ve been reaching out.
The Chat Bot just took me through the standard moving, not understanding the complexity here.
I’ll try X next.