My custom domain aacvoicesportal.org has been completely unreachable for 5 days. The Replit deployment itself is healthy (accessible at aac-voices-portal.replit.app), but the custom domain returns nothing.
What I’ve tried:
- Disconnected and reconnected the domain in Publishing settings multiple times
- Verified DNS records are correct
- Opened a support ticket — no response after 5 days
Why this is critical: This is a production portal for a special needs education program. July is peak enrollment season. New families searching for us hit a dead site and leave. This is directly costing me students.
Repl: aac-voices-portal
Domain: aacvoicesportal.org
Deployment type: Autoscale
Days down: 5
Is anyone from Replit able to investigate? Is there a known issue with custom domain SSL renewal or routing? Any staff response would be appreciated — the support queue clearly isn’t working here.