Autoscale machine config keeps resetting back to 2 vCPUs after publishing

The “Autoscale machine configuration” keeps resetting the power down to the basic (2 vCPU / 4 GiB RAM) by itself after the app publishment.
this is happening across all projects (not a project specific).

anyone faces the same issue ?

I have contacted the support since 7 days and still didn’t get any solutions yet.