# Replit Support not responding: Cannot get from Private to Public

**URL:** <https://replit.discourse.group/t/replit-support-not-responding-cannot-get-from-private-to-public/10445>\
**Category:** Bugs\
**Tags:** assistant\
**Created:** [March 23, 2026, 9:07pm UTC](https://replit.discourse.group/t/replit-support-not-responding-cannot-get-from-private-to-public/10445 "2026-03-23T21:07:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jonellekelly](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jonellekelly](https://replit.discourse.group/u/jonellekelly)\
**Post date:** [March 23, 2026, 9:07pm UTC](https://replit.discourse.group/t/replit-support-not-responding-cannot-get-from-private-to-public/10445/1 "2026-03-23T21:07:48Z")

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I have written to support for 4 days and even with a pro account cannot get help. They used to be amazingly responsive - now crickets. My deployment’s visibility setting keeps reverting to “Private” after it is set to “Public” and republished. I have run up a huge bill with false hope and suggestions from replit and cannot resolve this. The new agent has had all sorts of errors and rethinks to get things done but on this project - I am out of solutons and missing deadlines. What is the secret to getting support now?

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**Author:** ![realfunnyeric](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/realfunnyeric/32/2150_2.png) [@realfunnyeric](https://replit.discourse.group/u/realfunnyeric)\
**Post date:** [March 24, 2026, 6:33pm UTC](https://replit.discourse.group/t/replit-support-not-responding-cannot-get-from-private-to-public/10445/2 "2026-03-24T18:33:03Z")

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Never heard of a deployment going rogue and making the switch from public to private before. Deployment logs show anything useful? Can you do it again and document the entire thing with screenshots?