# One of my apps info is not loading keeps showing back home/refresh dialog **URL:** \ **Category:** Bugs\ **Created:** [December 2, 2025, 8:31pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976 "2025-12-02T20:31:34Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![brunoborgesprei](https://avatars.discourse-cdn.com/v4/letter/b/87869e/32.png) [@brunoborgesprei](https://replit.discourse.group/u/brunoborgesprei)\ **Post date:** [December 2, 2025, 8:31pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/1 "2025-12-02T20:31:34Z")
When I try to open one specific project, Replit crashes and shows a dialog back home / refresh - tried clean cookies, everything that I could, Replit support as usual it is a garbage AI, long hours waiting, any ideas? No app loading, no shell, no db… ![Screenshot 2025-12-02 at 3.31.15 PM](https://canada1.discourse-cdn.com/flex010/uploads/replit/original/2X/7/7092c7772a281f42d7bf2888490ccd7952679550.png) ---
**Author:** ![adalydesign](https://avatars.discourse-cdn.com/v4/letter/a/57b2e6/32.png) [@adalydesign](https://replit.discourse.group/u/adalydesign)\ **Post date:** [December 2, 2025, 9:00pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/2 "2025-12-02T21:00:07Z")
Same. So frustrating. Tried clearing cache, using mobile app, trying to start a new chat, rolling back to a working checkpoint - no luck. ---
**Author:** ![brunoborgesprei](https://avatars.discourse-cdn.com/v4/letter/b/87869e/32.png) [@brunoborgesprei](https://replit.discourse.group/u/brunoborgesprei)\ **Post date:** [December 2, 2025, 9:07pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/3 "2025-12-02T21:07:07Z")
The worst part is their support, I expended 6.5k this current year until today, just me… and they cannot hire someone overseas to be an account manager, all those months I had used support twice, and it is always those BS Zendesk bots with ready-to-go messages ---
**Author:** ![realfunnyeric](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/realfunnyeric/32/2150_2.png) [@realfunnyeric](https://replit.discourse.group/u/realfunnyeric)\ **Post date:** [December 2, 2025, 9:42pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/4 "2025-12-02T21:42:46Z")
Experiencing the same. Looking into it. ---
**Author:** ![realfunnyeric](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/realfunnyeric/32/2150_2.png) [@realfunnyeric](https://replit.discourse.group/u/realfunnyeric)\ **Post date:** [December 2, 2025, 10:12pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/5 "2025-12-02T22:12:39Z")
Hey guys, the only solution I’ve found is to SSH into the workspace, which allows shell access. Then run ‘kill 1’ command, and it all comes back to life. If you’re non-technical, this can be daunting. If you need help, shoot me a DM. ---
**Author:** ![theflowershopre](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@theflowershopre](https://replit.discourse.group/u/theflowershopre)\ **Post date:** [December 3, 2025, 4:06pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/7 "2025-12-03T16:06:24Z")
Hi Eric, This has just started happening with me (the app was working fine up until 30 minutes ago) and now I’m getting the same screen. The app has been running without issue for weeks BTW. Can you please post the fix here so anybody else that might have the same problem can solve it themselves as well? Thanks! TFS ![Screenshot 2025-12-03 at 17.02.21](https://canada1.discourse-cdn.com/flex010/uploads/replit/original/2X/6/680976deb9dd54faeb1bb6121108b8cff947b188.png) ---
**Author:** ![theflowershopre](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@theflowershopre](https://replit.discourse.group/u/theflowershopre)\ **Post date:** [December 3, 2025, 4:37pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/8 "2025-12-03T16:37:30Z")
Actually I just remixed the app and the new app is working and while this clearly isn’t a solution to what’s happening on Replits side at least it’s a decent hack for now. ---
**Author:** ![realfunnyeric](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/realfunnyeric/32/2150_2.png) [@realfunnyeric](https://replit.discourse.group/u/realfunnyeric)\ **Post date:** [December 3, 2025, 7:26pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/9 "2025-12-03T19:26:36Z")
You need to SSH into the project (SSH is an option for a new Replit tab) Follow these instructions based on the type of system that you’re using: [Replit Docs](https://docs.replit.com/replit-workspace/ssh) Use CMD or Terminal to SSH into the project using instructions provided. Once in, run “kill 1” command. It comes right back online. ---
**Author:** ![theflowershopre](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@theflowershopre](https://replit.discourse.group/u/theflowershopre)\ **Post date:** [December 3, 2025, 7:44pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/10 "2025-12-03T19:44:11Z")
Thanks Eric. Between then and now everything is back up and running. You’re right that did look a little daunting. Hopefully Replit will get to the bottom of this (seemingly) occasional bug. Until then if anyone else runs across this problem and Googles a solution hopefully they’ll find this thread and either feel more comfortable SSH’ing into their project or using Remix to keep working while it’s fixed. Cheers! TFS ---
**Author:** ![realfunnyeric](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/realfunnyeric/32/2150_2.png) [@realfunnyeric](https://replit.discourse.group/u/realfunnyeric)\ **Post date:** [December 3, 2025, 8:58pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/11 "2025-12-03T20:58:25Z")
Remix is a PITA way to go about fixing it though, especially if you have a bunch of secrets that need porting post-remix. ---
**Author:** ![theflowershopre](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@theflowershopre](https://replit.discourse.group/u/theflowershopre)\ **Post date:** [December 3, 2025, 10:42pm UTC](https://replit.discourse.group/t/one-of-my-apps-info-is-not-loading-keeps-showing-back-home-refresh-dialog/7976/12 "2025-12-03T22:42:39Z")
Agreed. So let’s hope they get to the bottom of this and fix the cause quickly. It’s good having you here Eric! It’s not good, it’s great actually! R.