# Billing and Questions **URL:** \ **Category:** Bugs\ **Tags:** using-replit, how-to\ **Created:** [February 18, 2026, 6:38pm UTC](https://replit.discourse.group/t/billing-and-questions/9265 "2026-02-18T18:38:41Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![arivera15](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@arivera15](https://replit.discourse.group/u/arivera15)\ **Post date:** [February 18, 2026, 6:38pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/1 "2026-02-18T18:38:41Z")
Hey, I have a slight issue, I love the Replit platform however, I cannot make a payment so I can keep using my account. Is this common issue? I haven’t been able to access my account in two days. If there’s a work around can someone help? Any suggestions would help. I have open a ticket, however communication is slow via email. Kind Regards, Ashley ---
**Author:** ![ablumson](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/ablumson/32/2068_2.png) [@ablumson](https://replit.discourse.group/u/ablumson)\ **Post date:** [February 18, 2026, 7:04pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/2 "2026-02-18T19:04:06Z")
Hi @arivera15 What do you mean you cannot make a payment? Did Replit try to take a payment and it failed? Which Plan are you on? Happy to try and help but don’t quite fully understand what you mean. Feel free to FM me. ---
**Author:** ![arivera15](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@arivera15](https://replit.discourse.group/u/arivera15)\ **Post date:** [February 18, 2026, 10:17pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/3 "2026-02-18T22:17:38Z")
Thank you for responding! I’m attempting to make a payment and every time I make the payment it say card declined. They stating it’s due to to many attempts of me doing to many attempts when attempting to make the payment and now the system has me locked out. I really want this to be resolved. ---
**Author:** ![ablumson](https://yyz2.discourse-cdn.com/flex010/user_avatar/replit.discourse.group/ablumson/32/2068_2.png) [@ablumson](https://replit.discourse.group/u/ablumson)\ **Post date:** [February 18, 2026, 10:34pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/4 "2026-02-18T22:34:55Z")
Oh I see, so you’re actually completely locked out of your account? That’s definitely a Replit customer services issue in that case. I don’t know what country you are in, but in the UK, one of my bank cards always gets declined, because the Bank itself doesn’t offer 2FA. So I often also get declined online, simply because my bank is useless. But if you tried numerous times, they’ve probably locked it to protect it. Annoying I know but you’ll have to keep trying with the Customer Support. ---
**Author:** ![arivera15](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@arivera15](https://replit.discourse.group/u/arivera15)\ **Post date:** [February 18, 2026, 11:06pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/5 "2026-02-18T23:06:19Z")
Thank you! Im give it to Friday hopefully they can help. ---
**Author:** ![segunosu](https://avatars.discourse-cdn.com/v4/letter/s/aca169/32.png) [@segunosu](https://replit.discourse.group/u/segunosu)\ **Post date:** [March 2, 2026, 2:02pm UTC](https://replit.discourse.group/t/billing-and-questions/9265/6 "2026-03-02T14:02:59Z")
Hello @arivera15 I have a similar issue. Did you manage to get your issue resolved? I’ve been waiting for a few days now with no reply to 2 separate emails to replit support. Thanks for letting me know : )